Returns Policy
Feel free to return unworn merchandise within 10 days of receipt (more flexible during the holidays). Why 10 days? Because we noticed the longer it takes, the more funky and damaged garments can get. Dog hair. People hair. Glitter. And even some stank on occasion. No fun. So that's how we landed at the number 10. Seasonal items such as Christmas designs are eligible for exchange only. If doing a return there will be a small return fee to help cover shipping. Please also note that all of our items are printed on demand specifically for you.
If you'd like to make an exchange, please click here to make an exchange.
Shipping Details
We charge a flat shipping rate that increases as additional items are added to your cart. (Free Shipping on orders over $150) The increase allows us to pay for the cost of shipping as well as any handling fees associated. Most orders ship within 2-3 business days but may take longer based on our supply chain. The goal is to get you your order ASAP. Once your order ships, you'll get an email with a USPS tracking number.
Lost/Damaged by Post Office: We are not responsible for any errors made by the Post Office. However, if your package has not been received within 3 weeks of receiving your shipping notification email hello@thehomet.com and we are happy to help resolve the issue if possible. Thank you for your understanding with this.
Please note, our Home T pillows, blankets, canvas prints and tumblers ship separately (via UPS or FedEx ground) from our other apparel items and are hand-printed on-demand for each order. Most of these non-apparel items print and ship within 3-4 business days but sometimes take longer in instances of increased demand.
Contact US
The quickest way to reach us is by way of email. To send an email simply complete the form on our contact page. Please note that during peak production times and travel seasons, our return on voice mails is considerably longer than emails. The Home T is based out of Charlotte, NC.
The Home T6180 Fort Caroline Road
Unit 6-9
Jacksonville, FL 32277